6 Unknown Benefits of ISO Standards To Your Workplace2019-11-02
ISO has been a well established; an international standard-setting body comprising of representatives from various national standards organizations. A non-government entity which sets standards for the all the products and processes for a better international understanding & rubber stamping. It has been adopted by many organizations & has been accepted as the benchmark of the quality & standards.
ISO standards have been in and around the discussions a lot lately. Roughly from the era of globalization that began to change the world. Urbanization & Privatization took over the responsibility to gallop the growth of the world economy.
With our eyes on the concomitant times, we have realized there are not just a set of benefits that affects an organization’s growth & expansion from its roots; evidently there are some more.
Some lesser known benefits of ISO that are secretly imbibed in the workforce to make a better workplace are as follows:
1. Better process integration
As we scan through the overall process interactions with the help of the process approach of ISO 9001, one can quite easily find improvements in efficiency and on the cost savings front. This can be successfully executed by eliminating the waste that can come about when processes are maintained without sufficient due diligence. A better process flow can also be used to maintain efficiencies & driving the outcomes towards fewer errors which in turn avoids rework thereby improving cost savings.
2. Create a continual improvement culture
By adopting this idea to improve your processes and organizational output continually, you will find efficiencies and saving unnecessary spending, including the use of systematic processes when challenges occur in order to slash the impact of them & increase the speed of recuperation. By making & maintaining this continual & improving year after year, the organization can see perpetual benefits from this.
3. Employee retention
When employees feel happy at work, are constantly appreciated & inspired by their managers– they are more likely to stay in as an asset. When a QMS in accordance with ISO is implemented within a workplace environment; the changes you will see will be:
• Managers listening to employees; their problems & providing solutions which will strengthen the superior subordinate bond.
• Employees will readily engage themselves in developing or finding new ways/new approaches to improve their performance & complete their tasks in a more efficient & effective way.
• A relationship between an employee & its organization is created from continual improvement which gives a sense to the employee that he has his contribution in the development of the organization & he is not just there surviving from a paycheck.
Continual improvement and development improves CRMS from both the ends, i.e Customer Relationship Management System forged by the personal touch of the employees with their clients/customers/leads etc. A happy & contented employee is more likely to add his extra efforts to retain clients rather than a not so efficient pleased employee even on his/her good day.
4. Right first time attitude
Right First-Time Attitude, always makes all the difference. If the first impression is not upto the mark, a prospect may not/never give another chance & rather will give it to your competitor. Right Attitude is the clincher in 99 percent of the cases. ISO helps keeping your employees happy. They have a defined amount of work, for which the processes are in order and they have to supervise the results/outcomes/yields. If you leave some authority in their hands, they will feel empowered but you being the supervisor can control their usage.
5. Your operational capabilities increase
Take a look at the standards that are given in the certification to know that the operational capabilities of your company can reach the next level. Operational capabilities are enhanced due to processes being set & a number which is being achieved through the daily process yields without wear & tear of the production process. Everything, when combined with proper management, will increase your operational capabilities drastically.
6. The interpersonal workspace improves
More productivity will drive more enthusiasm in the workers & more enthusiasm leads to better interpersonal relationship among the workforce. From working on the personal daily goal to completing the collective day’s task for the whole squad, workforce will bond better than ever. No strikes, no negativity, no inflaming others will be achieved.
Economies never remained the same as they were before and flourished in the presence of ISO. Slowly & gradually ISO standards began to shape the face of a better, organized & strictly disciplined world which has been the reality ever since then. Now ISO is not just a set of rules to follow with an arbitrary number to hit. But it has become a defining aspect of any organization’s belief system. It will continue to change the upcoming organizations & will drive towards a better tomorrow.